Privacy policy
according to the DSGVO

I. Name and address of the responsible persons

Responsible in the sense of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

City of Neuss
The Mayor
City Administration Neuss
Markt 2
41460 Neuss
Switchboard: +49 (0) 2131 - 90 01
Fax switchboard: +49 (0) 2131 - 90 24 88
E-mail: stadtverwaltung@neuss.de

Clemens Sels Museum Neuss
At the Obertor
41460 Neuss
Germany
Phone: +49 (0) 2131 - 90 41 41
E-mail: service@clemens-sels-meuseum-neuss.de
Website: www.clemens-sels-museum-neuss.de

II. contact details of the data protection officer

The data protection officer of the controller is:

Municipal Commissioner for Data Protection and Freedom of Information
Markt 2
41460 Neuss
Germany
Phone: +49 (0) 2131 - 90 20 70
E-mail: datenschutz@stadt.neuss.de
Website: www.neuss.de

III. General information on data processing

1. scope of the processing of personal data

As a matter of principle, we only process personal data of our users to the extent that this is necessary for the provision of a functional website as well as our content and services. The processing of personal data of our users is regularly carried out only with the consent of the user. An exception applies in those cases where obtaining prior consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6(1)(a) EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures. Insofar as processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, Art. 6 (1) lit. c DSGVO serves as the legal basis.

If the processing of personal data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, then Art. 6 (1) (e) DSGVO serves as the legal basis for the processing.

3. Data erasure and storage period

The personal data of the data subject will be erased or blocked as soon as the purpose of the storage no longer applies. Storage may take place beyond this if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Blocking or deletion of the data also takes place when a prescribed storage period expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

IV. Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

  1. information about the browser type and version used

  2. the user's operating system

  3. the user's internet service provider

  4. the user's IP address

  5. the date and time of access

  6. websites from which the user's system accesses our website

  7. websites that are accessed by the user's system via our website

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.

3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. Possibility of objection and elimination

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

V. Newsletter

1. Description and scope of data processing

On our website there is the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us: 1. first and last name 2. e-mail address In addition, the following data is collected during registration: 1. date and time of registration For the processing of the data, your consent is obtained during the registration process and reference is made to this privacy policy. For the registration to the newsletter, we use the so-called opt-in procedure. In this process, after registration on the website, we send you a message to the e-mail address you have provided, in which we confirm your registration. If your registration was not made by you and should be deleted, we ask for a corresponding note. We log and confirm your registration in order to prevent misuse of your personal data. In doing so, we store the IP address used for your registration, the time of your registration as well as the text of your registration and confirmation. Our newsletters may contain so-called "tracking pixels". These are pixel-sized files, also known as web beacons, which are retrieved when the newsletter is opened. These technologies record the email address, IP address, date and time of each contact associated with each campaign open and click. We use this data for statistical collection and to learn how an email campaign went and what actions the contacts took. There is no disclosure of data to third parties in connection with data processing for sending newsletters. The data is used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

3. Purpose of data processing

The collection of the user's e-mail address serves to deliver the newsletter. The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used. We use the analyses to better adapt future newsletters to the interests of the recipients.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Accordingly, the user's e-mail address will be stored as long as the subscription to the newsletter is active.

5. Possibility of objection and elimination

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, a corresponding link can be found in each newsletter.

This also enables revocation of consent to the storage of personal data collected during the registration process. If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

VI. Registration form and e-mail contact

1. Description and scope of data processing

Our website contains a registration form that can be used to contact us electronically and to register for formats. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. These data are:

  1. First and last name

  2. Street with house number

  3. Postal code

  4. Place of residence

  5. Country

  6. E-mail address

  7. Telephone number

  8. Request

The following data is also stored at the time the message is sent:

  1. Anonymized IP address of the calling computer
  2. Date and time of registration
  3. Browser version (user agent)

For the processing of data, your consent is obtained during the submission process and reference is made to this privacy policy.

Alternatively, it is possible to contact us via the e-mail address provided: service@clemens-sels-museum-neuss.de. In this case, the user's personal data transmitted with the e-mail will be stored.

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 (1) lit. a DSGVO if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3. Purpose of data processing

The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process, if applicable, serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.

The personal data collected or otherwise processed when contacting us will be deleted immediately as soon as they are no longer necessary for the purposes for which they were collected or otherwise processed. The legal basis for this is Article 17 (1) DSGVO.

5. Possibility of objection and elimination

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

For the revocation, the telephone number +49(0)2131-904141 and the e-mail address
service@clemens-sels-museum-neuss.de are available. All personal data stored in the course of contacting us will be deleted in this case.

VII. Web analysis through Matomo

1. Scope of the processing of personal data

We use the open source software tool Matomo on our website to analyze the surfing behavior of our users. If individual pages of our website are called up, the following data is stored:

  1. Two bytes of the IP address of the user's calling system.
  2. The accessed web page
  3. The website from which the user reached the accessed website (referrer)
  4. The subpages accessed from the accessed web page
  5. The time spent on the website
  6. The frequency with which the website is accessed

The use of cookies is disabled. The software runs exclusively on the servers of our website. A storage of the personal data of the users only takes place there. The data is not passed on to third parties.

The software is set so that the IP addresses are not stored in full, but 2 bytes of the IP address are masked (Ex: 192.168.xxx.xxx). In this way, an assignment of the shortened IP address to the calling computer is no longer possible.

2. Legal basis for the processing of personal data

The legal basis for the processing of the users' personal data is Art. 6 para. 1 lit. f DSGVO.

3. Purpose of data processing

The processing of the users' personal data enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. In these purposes also lies our legitimate interest in processing the data in accordance with Art. 6 para. 1 lit. f DSGVO. By anonymizing the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.

4. Duration of storage

The data is deleted as soon as it is no longer required for our recording purposes.

5. Possibility of objection and elimination

Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

For more information on the privacy settings of the Matomo software, please see the following link: https://matomo.org/docs/privacy/.

VIII. Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

1. Right to information

You may request confirmation as to whether personal data relating to you are being processed by the Clemens Sels Museum Neuss. If such processing is taking place, you may request the Clemens Sels Museum Neuss to provide you with the following information:

  1. the purposes for which the personal data are being processed;
  2. the categories of personal data which are being processed;
  3. the recipients or categories of recipients to whom the personal data relating to you have been or will be disclosed;
  4. the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, the planned duration of the storage. The recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  5. The planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage duration;
  6. The existence of a right to rectify or erase the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  7. The existence of a right to lodge a complaint with a supervisory authority;
  8. Any available information on the origin of the data if the personal data are not collected from the data subject;
  9. The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.

IX. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller, insofar as the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

X. Right to restriction of processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

  1. if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  2. if the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data. the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  3. the controller no longer needs the personal data for the purposes of processing, but you need it for the assertion, exercise or defense of legal claims; or
  4. if you object to the processing pursuant to Art. 21 (1) DSGVO and it has not yet been determined whether the legitimate grounds of the controller override your grounds.

If the processing of personal data relating to you has been restricted, such data may - apart from being stored - only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

XI. Right to deletion

a) Obligation to delete

You may request the controller to delete the personal data concerning you without undue delay, and the controller is obliged to delete this data without undue delay, if one of the following reasons applies:

  1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;
  2. You withdraw your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing;
  3. You object to the processing pursuant to Art. 21(1) DSGVO. 1 DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
  4. the personal data concerning you has been processed unlawfully.
  5. the erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject.
  6. the personal data concerning you has been collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions

The right to erasure does not exist insofar as the processing is necessary

  1. for the exercise of the right to freedom of expression and information;
  2. for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  3. For reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
  4. For archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
  5. For the establishment, exercise or defense of legal claims.

XII Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data relating to you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right against the controller to be informed about these recipients.

XIII. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance by the controller to whom the personal data was provided, provided that

  1. the processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 (1) (b) DSGVO and
  2. the processing is carried out with the aid of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

XIV. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

XV. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

XVI. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  1. is necessary for the conclusion or performance of a contract between you and the controller,
  2. is permitted by Union or Member State law to which the controller is subject and that law contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or
  3. is made with your explicit consent.

However, these decisions must not be based on special categories of personal data pursuant to Art. 9(1) of the GDPR, unless Art. 9(2)(a) or (g) of the GDPR applies, and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

XVII. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you believe that the processing of personal data relating to you infringes the GDPR. This is possible, for example, with the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia by e-mail to poststelle@ldi.nrw.de or by telephone at 0211/38424-0.

The supervisory authority to which the complaint has been submitted will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

XVIII. M1n3rva - Play the Game (App)

Data processing of personal data when downloading and using the app

a. Technically necessary data

When you use our App, the following data is collected that is technically necessary for us to provide you with the features of our App: IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), access status/HTTP status code, amount of data transferred in each case, operating system and its interface, language and version of the browser software. The aforementioned data is stored by us for a short period of time, for a maximum of 7 days. We have a legitimate interest in ensuring the stability and security of our app and protecting it from third-party attacks. (Legal basis is Art. 6 para. 1 p. 1 lit. f DS-GVO - processing within the scope of legitimate interests of the responsible party.

b. Establishment of contact by the user

When you contact us, e.g. by e-mail, your e-mail address and, if provided by you, your name and the content of your message will be stored by us in order to answer your questions or process your request. We have a legitimate interest in responding to contact from our app users and answering/processing their concerns. The legal basis is Art. 6 para. 1 p. 1 lit. f DS-GVO (processing in the context of legitimate interests of the controller).

c. Biometric Data (Face Data).

1. Collection:
Users using the "Min3rva" app can add a Personal Photo to a painting during the process. In this process, a photo is stored locally and transferred to a painting.

2. Use
This data is used only for the app-internal use of the photo for specific paintings. The facial features and will in no case be further exploited or used externally.

3. Disclosure
During the photo process, the data will not be shared with third parties. The biometric data is only temporarily stored on the local end device. There is no possibility of direct access to this data from the outside.

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